Protective Services Clerk

POSITION OVERVIEW:

We have an opportunity for a Protective Services Clerk in our Fire Department. This role plays a key part in supporting the fire department and contributing to the safety of the community.  We are looking for a highly organized individual who can manage multiple responsibilities while remaining focused on operational priorities. The ideal candidate communicates effectively, collaborates well in a team environment, and brings strong attention to detail when performing a variety of clerical duties and providing support across a range of tasks.

Key duties include:

- Receiving and clarifying information requests to ensure they meet guidelines.

- Assisting with clerical work related to fire department operations.

- Clarifying departmental processes and procedures to the public and staff.

- Keeping accurate records of fire incidents, inspections, and safety reports.

- Compiling data for reports on fire department activities and compliance.

- Responding to public inquiries regarding fire services and regulations.

- Providing administrative support to fire personnel, including timekeeping and scheduling.

- Maintaining confidentiality and security of sensitive information.

If you enjoy working in a fast-paced environment and supporting a dedicated team, we encourage you to apply! 

DESIRABLE TRAINING AND EXPERIENCE

High school graduation including or supplemented by courses in business office skills or business administration plus sound related experience OR an equivalent combination of training and experience.

KNOWLEDGE, SKILLS AND ABILITIES

·     Considerable knowledge of modern office practices, procedures, business English, spelling, punctuation and arithmetic.

·     Sound knowledge of departmental rules, regulations, policies and procedures as they relate to the work performed.

·     Ability to meet and deal tactfully, courteously and accurately with the public and municipal staff.

·     Ability to prepare and lay out graphic and written materials in a visually appealing format.

·     Ability to take and transcribe minutes.

·     Ability to compose routine letters and memoranda, to arrange format for reports and to input data and maintain filing systems.

·     Ability to follow oral and written instructions and to learn assigned clerical tasks within a short time.

·     Ability to make decisions in accordance with the rules, regulations and procedures of the department.

·     Ability to multi-task and meet tight deadlines.

·     Ability to operate standard office equipment and to use common software applications such as MS 365 Word, Excel, PowerPoint and Outlook.

ADDITIONAL INFORMATION

This position deals with highly confidential and sensitive matters. The successful applicant will be required to complete a Police Information Check.

EQUITY STATEMENT

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting recruitment@mapleridge.ca.

WHAT WE OFFER YOU:

The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.

We thank all applicants for their interest, however, only those under consideration will be contacted.