COMMUNITY SAFETY OFFICER

POSITION OVERVIEW 

Are you passionate about community safety and enforcement? Do you have a strong sense of social awareness and the ability to handle challenging situations with tact and professionalism? If so, we invite you to apply for the role of Community Safety Officer.
This is an inspectional and regulatory role responsible for enforcing specific bylaws and regulations related to community safety. As a key member of a specialized enforcement team, you will focus on responding to social issues that impact businesses and residents, including homelessness, drug addiction, and mental illness

DESIRABLE TRAINING AND EXPERIENCE

Completion of Grade 12 supplemented by courses related to the work and sound experience in inspectional and enforcement work, including experience working with the vulnerable public, or an equivalent combination of training and experience.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of the regulations, policies and functions of the department. 
Considerable knowledge of the bylaws, statutes and applicable regulations.
Considerable knowledge of the various types of business operations and licencing fees.
Sound knowledge of the legality of various types of evidence.

Sound knowledge of the geography and street locations in the Municipality.
Sound knowledge of provincial court procedures and rules of evidence.
Considerable knowledge of the various types of business operations and licensing fees.
Considerable problem-solving skills.
Considerable knowledge of social safety challenges related to the work.
Ability to investigate complaints, enforce by-laws and regulations with tact, impartiality, firmness and use of sound judgement.
Ability to interpret by-laws and regulations to the public and to communicate effectively orally and in writing.
Ability to connect the public with available resources and services and provide information and assistance to those struggling with homelessness, mental illness and drug addiction with compassion, while encouraging voluntary compliance.
Ability to prioritize calls, respond to complaints and concerns and schedule workload to meet deadlines.
Ability to gather evidence and prepare information for prosecution and to act as a witness in court.
Ability to establish and maintain effective working relationships with municipal staff, officials, business representatives, staff in other levels of government and the general public.
Ability to prepare a variety of correspondence and reports, research information and maintain files and records.
Ability to investigate complaints and enforce by laws and other regula¬tions with tact, impartiality, firmness, and the use of sound judgement.
Ability to establish and maintain effective working relationships with a wide variety of contacts, to obtain compliance and resolve conflicts.
Ability to prepare concise, factual reports, to maintain appropriate records, and to interpret specific bylaws, regulations and applicable rules to the public.
Ability to make recommendations regarding remedial or legal action concerning the enforcement of certain bylaws.
Ability to work outside in all types of weather, to walk long distances and to climb stairs.
Ability to lift heavy objects.
Skill in the use of software applications related to the work.

REQUIRED LICENSES, CERTIFICATES AND REGISTRATIONS

Class 5 Driver’s Licence for the Province of British Columbia.
Occupational First Aid Level 1. 

Working Conditions
•    Work is conducted both indoors and outdoors in varying weather conditions.
•    Requires standing, walking, driving, and performing some physical tasks.
•    Extensive interaction with the public and regulatory agencies.
•    May involve responding to incidents outside regular working hours.

Additional Information
This position requires frequent collaboration with regulatory departments within the city and external agencies. The successful candidate must be committed to fostering a safe and inclusive community while ensuring compliance with municipal regulations.

Hours of Work:
Hours of work outlined herein are based on operational requirements and may be modified from time to time in accordance with Article 5.01 of the Collective Agreement.

As per the Letter of understanding Community Safety Officers shall work a compressed work schedule consisting of four 10.5 hour days inclusive of a 30-minute unpaid rest break for a total of 40 hours worked per week, presently defined by the four following shifts:

Community Safety Officers:
Shall work a weekly rotation alternating between day and afternoon shifts.

Wednesday to Saturday defined as:
Four (4) consecutive days worked
Three (3) days’ rest 

Sunday to Wednesday defined as:
Four (4) consecutive days worked
Three (3) days rest

This position is a temporary full-time position for approximately six (6) months which may extended or concluded due to unforeseen circumstances.

EQUITY STATEMENT

At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting hrenquires@mapleridge.ca.

WHAT WE OFFER YOU:

The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.

We thank all applicants for their interest, however, only those under consideration will be contacted.